Eliza realises that the way she speaks is important, so she approaches a phonetics professor, Higgins, and asks him to teach her to speak proper English. Higgins, and his colleague, Pickering, take on the challenge and do their best to train Eliza to speak like an upper-class lady. But along the way, the three clash and then form an unlikely bond. all three discover how language, class and gender can both divide and unite people.